Reliable Business Broadband
One point of contact for business broadband—no confusing jargon or self-service portals.
Your Personal Broadband Concierge
I provide SMEs with a bespoke broadband service distinguished by attention to detail and absolute reliability. From the moment you place your order, every stage is managed personally and with precision – in plain, straightforward terms, without unnecessary jargon.
You receive clear updates by phone, email, or through the client control panel, ensuring complete visibility at all times. When adjustments are required, a single call is all it takes to have them implemented swiftly and correctly.
This service combines performance, reliability, and efficiency with a level of personal care uncommon in the industry. Safeguards and trusted partners are in place to maintain continuity, ensuring your connectivity remains seamless under all circumstances.
Why Ballscoigne?
Because your business deserves more than a generic broadband contract. At Ballscoigne, you deal directly with an expert who manages every aspect of your connectivity with precision and care. No call centres, no endless ticket systems – just one point of contact who understands your business.
I combine enterprise-grade infrastructure with a concierge-style service model, giving you fast, reliable broadband backed by personal accountability. You’ll always know who to call, and you’ll always get clear, timely answers.
With safeguards and trusted partners in place, your service is protected against disruption, ensuring you can focus on running your business while I ensure your connectivity runs flawlessly.
Book a Telecoms Health Check
I provide businesses with a clear, honest assessment of their broadband – no jargon, no hidden catches, no sales tricks. My role is to strip away the confusion that so often surrounds telecoms and give you straightforward answers you can rely on.
If you’re tired of being treated like just another account number by the big ISPs, Ballscoigne offers a very different approach. Instead of faceless call centres and endless ticket systems, you have one trusted point of contact – me. From the first consultation through to installation, ongoing management, and any future changes, I take personal responsibility for ensuring everything is handled properly.
This means you don’t have to explain yourself to half a dozen different departments or waste time chasing updates. I keep you informed in plain English, by phone, email, or through the client control panel – whichever suits your way of working best.
With Ballscoigne, you’re not just buying a broadband line. You’re securing a service that is reliable, discreet, and tailored to your business. Every element is designed to give you peace of mind: a robust infrastructure chosen from trusted partners, safeguards in place to protect against disruption, and a direct line to someone who knows your business and acts in your best interests.
For SMEs who value efficiency, reliability, and a relationship built on trust, Ballscoigne is broadband made effortless.
Testimonials
“Ballscoigne’s broadband is so much more reliable than my last provider’s. I used to expect monthly outages, but now I don’t have to worry. I’m paying similar prices to my old contract but I’m getting a much better service so it’s worth it.”
“Ballscoigne have been exceptional. My broadband was installed very quickly, and the connection speed/stability is excellent.
I was kept informed every step of the way through the installation process, and their support line is very helpful and answered all of my questions with no fuss.
All in all I would highly recommend Ballscoigne.”
Frequently Asked Questions
Service & Offering
What makes Ballscoigne different from other broadband providers?
I provide SMEs with a white-glove, concierge-style service: one point of contact, clear communication, and enterprise-grade reliability. No call centres, no jargon, no runaround.
Do you only work with businesses?
Yes. Ballscoigne is designed specifically for SMEs who value reliable connectivity and attentive service.
What areas do you cover?
I can provide broadband services nationwide across the UK.
Reliability & Support
What happens if you’re unavailable?
Safeguards and trusted partners are in place to maintain your service and provide support. Your connectivity won’t stop because I’m unavailable. Faults can be raised through the Help page.
What support channels do you offer?
Phone, email, live chat, and the client control panel. You always know exactly who you’re dealing with.
How quickly can I expect support issues to be handled?
Requests via the phone can often be done immediately, and email queries have an SLA of 2 working days.
Technical & Performance
What speeds can I get?
Available speeds depend on your location, but I’ll always recommend the fastest, most reliable option that suits your business needs.
Is the service business-grade?
Yes. All services are designed for SMEs with reliability, uptime, and continuity in mind.
Do you offer redundancy options?
Yes. I can advise on backup connections and failover solutions to keep your business online at all times.
Practical & Commercial
How do I switch to Ballscoigne?
Switching is straightforward – I handle the process for you from start to finish with minimal disruption to your business. Simply call 0330 043 2568 to speak to me.
Are contracts flexible?
I offer a range of contract options depending on your requirements. We’ll agree the terms that make sense for your business.
Is Ballscoigne more expensive than larger providers?
Not necessarily. While you may find cheaper “off-the-shelf” broadband, Ballscoigne provides a premium service designed to save you time, prevent downtime, and give you direct accountability.
The Technical Bit…
What Do You Get With Ballscoigne Business Broadband?
Router Procurement Service
If you don’t have your own, we will provide you with a Wi-Fi router perfect for business use. We have developed relationships with distributers, so if you are looking for a specific brand, we can source it for you.
Static IP Address
This option ensures that the IP address of the connection does not change. This is useful in many situations from the ability to access your network anywhere in the world via remote desktop, SSH and a host of other services. Other less common uses include running email, web and even game servers.
Routed Blocks
Get up to 14 usable static IP addresses for your broadband connection. Routed IP addresses are useful for multiple server environments that each require their own public address on the internet. This also bypasses the need for NAT configuration and restrictive port forwarding router configurations.
IPv6 Support
Our IPv6 addresses are assigned in blocks of /48s and work in a similar way to routed blocks. They are also completely free.
The Latest Technologies
Get access to the latest and greatest in business broadband technology developments when you switch to Ballscoigne. We’re currently developing M2M/mobile solutions when fixed line business broadband just won’t do.
Types of Business Broadband
SOADSL
This type of broadband is available to 99% of people living in the UK today. It has the lowest maximum bandwidth of the broadband technologies, at 24 Mbps, but a 24 Mbps broadband connection is still suitable for streaming, browsing the Internet, and sending emails. As you may already be aware, if your speed is below 5 Mbps on SOTAP, your Internet experience may be rather slow. Use our broadband availability checker below to check your speeds.
SOGEA/Superfast Broadband
This type of broadband is available to a high percentage of UK addresses. It’s 3 times faster than SOADSL, at 80 Mbps downstream. It’s more expensive than SOADSL, but web browsing is much faster, and cloud-based applications will function more smoothly.
FTTP/Ultrafast Fibre
This type of broadband uses a full fibre connection all the way from the exchange to your premises. Maximum speeds are very high (up to 1 Gbps). If you are looking for the fastest, most reliable broadband, then FTTP is for you.